Shipping policy

We currently ship within New Zealand.

Orders are processed within 1–3 business days.

Once your order has been dispatched, you will receive a confirmation email with tracking details.

Delivery times typically range between 1–3 business days, depending on your location.

Please note that rural deliveries may take longer.

Shipping costs are calculated at checkout.

While we aim to deliver within the stated timeframes, delays can occasionally occur due to courier services. These are outside of our control.

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.

If your order has not arrived within a reasonable timeframe, please contact us at hello@adel.co.nz and we will assist in resolving the issue.

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